64baji Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data 64baji collects from players in Bangladesh, how that data is used, stored, and protected, and what rights you have over your own information. We are committed to handling your data with transparency and care.
All data transmitted between your device and the 64baji platform is protected using industry-standard SSL (TLS 1.2+) encryption. Your personal and financial details are never sent in plain text.
64baji does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to operate and improve the platform and to meet our legal obligations.
As a 64baji player in Bangladesh, you have clear rights over your personal data — including the right to access, correct, restrict, or request deletion of your information at any time.
Financial data related to bKash, Nagad, Rocket, Upay, and card transactions is processed through secure, certified payment gateways. 64baji does not store full card or mobile banking credentials.
We keep your data only for as long as it is needed for operational, legal, or regulatory purposes. Once a retention period expires, your data is securely deleted or anonymised.
64baji uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform usage. You can manage cookie preferences through your browser settings.
Information We Collect
64baji collects personal data from players in Bangladesh in order to operate the platform, verify player identities, process financial transactions, and comply with our legal and regulatory obligations. We collect information through several channels: directly from you during registration and account management, automatically through your use of the platform, and occasionally from third-party service providers involved in payment processing or identity verification.
The categories of personal data we collect are described in the table below. We collect only the data that is necessary for the specific purpose for which it is gathered — we do not collect excessive or irrelevant personal information.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, NID or passport number | Registration form, KYC document submission |
| Contact Data | Email address, mobile phone number, residential address (including city: Dhaka, Chittagong, Sylhet, etc.) | Registration form, account profile updates |
| Financial Data | Deposit and withdrawal history, payment method type (bKash, Nagad, Rocket, Upay, bank, card), transaction amounts in BDT | Payment processing, account ledger |
| Gaming Activity Data | Bets placed, games played, win/loss records, bonus claims, session durations | Platform activity logs |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, time zone (BST UTC+6) | Automated collection via cookies and server logs |
| Usage Data | Pages visited, features used, click patterns, session timestamps, referral source | Analytics tools, server logs |
| Communications Data | Customer support emails, live chat transcripts, feedback submissions | Support interactions, contact forms |
| Verification Documents | Copies of NID, passport, driver's licence, utility bills, bank statements submitted for KYC | KYC document upload portal |
Special category data: 64baji does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. If such information is incidentally contained within a document you submit for KYC (for example, a national ID that includes religion), we will not process or record that information beyond what is strictly necessary for identity verification purposes.
Data from minors: 64baji does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by a minor, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on 64baji, please contact us immediately at support@64baji.net.
How We Use Your Data
64baji uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The following describes how and why we process your personal information:
- Account creation and management: We use your identity and contact data to create and administer your 64baji player account, verify your identity, enable you to log in securely, and manage your account settings and preferences.
- Age and identity verification (KYC): We are required to verify that all players are aged 18 or above and that their identity is genuine. We use your identity data and submitted KYC documents to complete this verification in compliance with our responsible gaming and anti-money laundering obligations.
- Processing deposits and withdrawals: We use your financial data and identity data to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard in BDT. This includes verifying that payment methods are registered in your own name.
- Delivering platform services: We use your gaming activity data to record bets, calculate winnings, apply bonuses and loyalty rewards, and provide you with a complete, functional gaming experience across all 64baji products — slots, live casino, cricket betting, and more.
- Customer support: We use your contact and communications data to respond to your enquiries, resolve disputes, process complaints, and provide assistance related to your account or any 64baji service.
- Responsible gaming: We monitor gaming activity data to identify patterns that may indicate problem gambling behaviour. Where such patterns are identified, we may proactively reach out to you with information about our Responsible Gaming tools or apply protective measures to your account.
- Fraud prevention and security: We use technical and usage data to detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
- Legal and regulatory compliance: We process your data as necessary to comply with applicable laws, court orders, regulatory requirements, and anti-money laundering (AML) obligations, including the reporting of suspicious transactions to relevant authorities.
- Platform improvement and analytics: We use aggregated usage and technical data to analyse how players interact with 64baji, identify areas for improvement, test new features, and optimise the overall player experience. Where possible, analytics are performed on anonymised or pseudonymised data.
- Marketing and promotions (with consent): Where you have explicitly opted in to receive marketing communications, we may use your contact data to send you information about new games, promotions, seasonal offers (e.g., Eid specials, BPL cricket promotions), and loyalty programme updates. You may withdraw marketing consent at any time by contacting support@64baji.net.
No automated decision-making with significant impact: 64baji does not make solely automated decisions that produce significant legal effects about you as an individual — for example, we do not use fully automated systems to permanently close accounts without human review. Where automated tools flag an account for potential issues, a member of our team reviews the matter before any material action is taken.
Legal Basis for Processing
Every instance of personal data processing at 64baji is grounded in one or more lawful bases. We rely on the following legal bases to process your personal information, depending on the specific purpose:
- Contractual necessity: Processing that is necessary to perform the contract between you and 64baji — including account creation, KYC verification, processing deposits and withdrawals in BDT, delivering gaming services, and handling customer support requests.
- Legal obligation: Processing that is necessary for 64baji to comply with applicable legal requirements, including anti-money laundering (AML) laws, age verification regulations, fraud prevention obligations, and reporting requirements to relevant authorities.
- Legitimate interests: Processing that is necessary for the legitimate interests of 64baji and our players, including fraud detection and prevention, platform security, responsible gaming monitoring, and the use of aggregated analytics to improve the platform — provided these interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing based on your freely given, specific, informed consent — primarily for optional marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing that occurred prior to your withdrawal.
If you have any questions about the specific legal basis we rely on for a particular processing activity, or if you wish to challenge whether a legitimate interest basis is appropriate in your case, you may contact us at support@64baji.net. We will respond to all such enquiries within a reasonable timeframe.
Data Sharing and Third Parties
64baji does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:
- Payment service providers: We share relevant transaction data with payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, Mastercard) to facilitate deposits and withdrawals in BDT. These providers operate under their own privacy policies and are bound by applicable data protection obligations.
- Identity verification providers: We may share identity data with third-party KYC verification services to confirm your identity and age. These providers are contractually bound to use your data only for the verification purpose specified by 64baji.
- Game content providers: When you launch a game provided by a third-party studio such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, certain technical and account data (such as your account ID, session token, and current balance in BDT) is passed to that provider's systems to facilitate gameplay. These providers are required to handle that data in accordance with their own certified data protection frameworks.
- Fraud prevention and AML agencies: We may share data with third-party fraud prevention services and, where required by law, with financial intelligence units or other regulatory authorities in connection with our anti-money laundering obligations.
- Legal and regulatory authorities: Where we are required to do so by applicable law, court order, or regulatory mandate, we will disclose personal data to the relevant authorities. We will, where legally permitted, inform you of such disclosures.
- Business successors: In the event that 64baji undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer that materially affects your privacy rights.
No sale of data, ever: Under no circumstances does 64baji sell, rent, or otherwise commercially exploit your personal information to third-party advertisers, data brokers, or marketing companies. If you receive unsolicited marketing communications purportedly from 64baji through a third party, this does not originate from us — please report it to support@64baji.net.
International data transfers: Some of the third-party service providers we work with may be located outside Bangladesh. Where personal data is transferred internationally, we take steps to ensure that adequate protections are in place — including contractual data processing agreements — so that your data receives a level of protection consistent with this Privacy Policy.
Data Retention
64baji retains your personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. We apply the following general retention principles across all data categories:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | KYC regulatory obligation, AML compliance, dispute resolution |
| Financial Transaction Records | 7 years from transaction date | Anti-money laundering and financial record-keeping requirements |
| Gaming Activity Logs | 5 years from account closure | Dispute resolution, responsible gaming monitoring, legal compliance |
| Customer Support Communications | 3 years from interaction date | Quality assurance, dispute evidence, consumer protection |
| Technical and Usage Data (Logs) | 13 months on a rolling basis | Security analysis, fraud detection, platform analytics |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Evidence of consent for regulatory purposes |
| KYC Verification Documents | Duration of account + 5 years after closure | Identity verification record, regulatory audit trail |
Once the applicable retention period has expired, your personal data will be securely deleted from our systems or, where deletion is not immediately possible (for example, because data is held in backup archives), it will be isolated and protected from further active processing until it can be permanently removed.
Account closure and data: Closing your 64baji account does not result in the immediate deletion of all your personal data. Retention obligations described above continue to apply after account closure. However, your data will no longer be used for active marketing communications from the date of account closure, and access to your personal data will be restricted to authorised personnel only for the purposes of fulfilling our legal and regulatory obligations.
Your Privacy Rights
As a player on the 64baji platform, you have meaningful rights over your personal data. We are committed to honouring these rights promptly and transparently. Your rights are described below, along with guidance on how to exercise them:
You may request a copy of the personal data 64baji holds about you at any time. We will provide this within a reasonable timeframe at no charge.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You may ask us to pause the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Where processing is based on your consent or a contract, you may request your data in a structured, commonly used, machine-readable format for transfer to another service.
You have the right to object to processing based on legitimate interests, including profiling, and to object to direct marketing communications at any time.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect prior lawful processing.
If you believe your privacy rights have been violated, you have the right to raise a complaint with 64baji directly or with the relevant data protection authority.
How to exercise your rights: To submit any privacy-related request — whether for access, rectification, erasure, restriction, portability, objection, or withdrawal of consent — please contact 64baji at support@64baji.net with the subject line "Privacy Rights Request". Include your registered account email address and a clear description of the right you wish to exercise. We will acknowledge your request within 48 hours and provide a substantive response within 30 days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
Identity verification before processing requests: To protect your privacy and prevent unauthorised access to your data, we will ask you to verify your identity before processing any rights request. This typically involves confirming details associated with your 64baji account. We will not process requests from unverified individuals.
No charge for rights requests: Exercising your privacy rights is free of charge. We will only charge a reasonable fee in exceptional circumstances — for example, if a request is manifestly unfounded, excessive, or repetitive in nature. In such cases, we will inform you of the fee before proceeding and you will have the option to withdraw your request.
Data Security
64baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes the following controls:
- SSL/TLS encryption in transit: All data transmitted between your browser or mobile device and the 64baji platform is encrypted using SSL/TLS protocols (minimum TLS 1.2). This ensures that your login credentials, financial details, and personal information cannot be intercepted by third parties during transmission.
- Encryption at rest: Sensitive personal data stored in our databases — including identity documents, financial records, and authentication credentials — is encrypted at rest using industry-standard encryption algorithms. Passwords are stored in hashed, salted format and are never stored in plain text.
- Access controls: Access to personal data within 64baji is restricted on a strict need-to-know basis. Only authorised personnel whose job roles require access to specific data categories are granted that access. All internal access is logged and audited.
- Two-factor authentication (2FA): We encourage all players to enable two-factor authentication on their 64baji accounts for an additional layer of protection. Internal 64baji systems that access player data require multi-factor authentication for all staff.
- Security monitoring and incident response: Our platform is continuously monitored for anomalous activity, intrusion attempts, and security vulnerabilities. We maintain an incident response plan to ensure that any confirmed data breach is contained quickly and that affected players are notified without undue delay in accordance with applicable legal requirements.
- Third-party security assessments: We periodically engage independent security professionals to conduct vulnerability assessments and penetration testing of the 64baji platform and infrastructure.
- Staff training: All 64baji staff members who handle personal data receive regular training on data protection responsibilities, information security best practices, and the procedures to follow in the event of a suspected security incident.
Your responsibilities: While 64baji implements robust security measures on our end, the security of your account also depends on steps you take on your own devices. You are responsible for keeping your 64baji login credentials confidential, using a strong and unique password, enabling 2FA, and ensuring you log out of your account when using shared or public devices. If you suspect that your account has been compromised, contact support@64baji.net immediately.
Data breach notification: In the event of a personal data breach that poses a risk to your rights and freedoms, 64baji will notify affected players without undue delay once the breach has been confirmed and assessed. Notification will be sent to the email address registered to your account and will describe the nature of the breach, the data involved, the likely consequences, and the steps 64baji is taking in response.
Changes to this Privacy Policy: 64baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will post the updated policy on this page with a revised "Last Updated" date and, where appropriate, notify registered players by email. Continued use of the 64baji platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
Contact us: If you have any questions, concerns, or requests relating to this Privacy Policy or the way 64baji handles your personal data, please reach out to us at support@64baji.net. For responsible gaming support and self-exclusion options, please visit our Responsible Gaming page. For general legal information, refer to our Terms & Conditions.
This Privacy Policy was last reviewed and updated in January 2026. It applies to all players who access 64baji.net from Bangladesh and any other jurisdiction. The English-language version of this policy is the authoritative version.
Explore 64baji With Confidence
Now that you understand how 64baji protects your personal data, dive into our full range of casino games, cricket betting markets, and slots — all in BDT with bKash, Nagad, and Rocket support. For players aged 18 and above only.
18+ only. Please gamble responsibly. Your privacy is protected under the 64baji Privacy Policy.