Responsible Gaming
at 64baji
64baji is committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh. Gambling should always be an enjoyable form of entertainment — never a source of stress, financial harm, or personal hardship.
At 64baji, responsible gaming is not just a policy box to tick — it is a core part of how we build and operate our platform for Bangladesh players. Every feature we develop considers player wellbeing alongside entertainment.
Set daily, weekly, or monthly deposit caps in BDT directly from your account settings. Once a limit is lowered, it takes effect immediately. Increases require a short cooling-off period to prevent impulsive decisions.
If you feel that gambling is no longer recreational, you can self-exclude from 64baji for a defined period — from 30 days up to a permanent exclusion. Self-exclusion is actioned promptly and cannot be reversed during the active period.
Need a short break without full self-exclusion? 64baji offers time-out periods from 24 hours up to 6 weeks. During a time-out, your account is temporarily suspended from all gaming activity while your funds remain safe.
Enable session reminders to receive a pop-up notification after a set amount of time (e.g., every 30, 60, or 90 minutes) showing how long you have been playing and your net session result in BDT.
Our player support team is available to assist with responsible gaming concerns, account restrictions, and self-exclusion requests. Reach us at support@64baji.net — all enquiries are handled with full confidentiality.
Our Commitment to Safe Play
64baji is an international online casino and sports betting platform serving English-speaking players across Bangladesh. While we are proud to offer an extensive range of games — from cricket betting on BPL and IPL fixtures to live casino tables and premium slots — we recognise that gambling, like any form of entertainment, carries risk when not approached responsibly.
Our responsible gaming framework is built around a single principle: gambling at 64baji should always be a voluntary, affordable, and enjoyable activity. It should never be a means to generate income, escape personal problems, or cope with emotional distress. We believe that every player in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh deserves access to clear information, practical tools, and non-judgmental support to help them maintain healthy gaming habits.
64baji takes a proactive approach to player protection. This means we do not just make tools available and wait for players to use them — our systems actively monitor for behavioural patterns that may indicate problem gambling, and our support team is trained to reach out to players where concerns are identified. We also work to ensure that our marketing and promotional communications are not directed at vulnerable individuals or those who have opted out of such contact.
Gambling is entertainment, not a solution: If you are experiencing financial difficulty, mental health challenges, relationship stress, or any personal hardship, please do not turn to gambling as a way to cope or recover losses. The outcomes of casino games and sports betting are determined by chance and cannot be predicted or controlled. There is no guaranteed winning strategy. The only responsible approach is to play within your means, for enjoyment, with a pre-set budget and time limit.
This Responsible Gaming page outlines the full range of tools and resources available to 64baji players in Bangladesh. We encourage all players to read this page carefully and to reach out to our support team at any time if they have questions or concerns about their gaming behaviour or the behaviour of someone they know.
Age Restriction and Verification
64baji strictly prohibits access to its platform by individuals under the age of 18. This is an absolute rule with no exceptions. Gambling is an adult activity, and exposing minors to gambling products — whether directly or indirectly — is something 64baji takes extremely seriously.
All players are required to confirm that they are 18 years of age or older at the point of registration. This declaration alone is not sufficient; 64baji also conducts Know Your Customer (KYC) identity verification, which requires players to submit valid government-issued identification documents. Accepted documents for players in Bangladesh include:
- National Identity Card (NID) — Bangladesh
- Valid passport (any nationality)
- Bangladesh driving licence (with photo and date of birth)
KYC verification is completed before any withdrawal can be processed and may also be triggered by deposit activity above certain thresholds. Accounts that fail to complete KYC within the required timeframe, or where the submitted documents show that the account holder is under 18, will be immediately suspended and any deposited funds returned via the original payment method.
Protecting minors at home: If you share a device with family members who are under 18, we strongly encourage you to use device-level parental controls and to never save your 64baji login credentials in your browser. Always log out of your account when you have finished your session on a shared device. Free parental control software is available for all major operating systems and mobile platforms.
64baji reserves the right to request additional proof of age at any time during the account lifecycle. If we have reasonable grounds to suspect that an account is being used by a minor, we will suspend the account pending verification without prior notice.
Player Protection Tools
64baji provides a comprehensive suite of player protection tools that are available to every registered account holder. These tools are designed to help you stay in control of your gambling activity at all times. You can access and configure these tools from your account settings at any time, or by contacting our support team directly.
Set a maximum amount you can deposit into your 64baji account over a daily, weekly, or monthly period. Limits are applied in BDT and cover all payment methods including bKash, Nagad, and Rocket.
Set a cap on the maximum amount you are willing to lose in a given time period. Once you reach your loss limit, your account will be automatically restricted from further wagering until the limit period resets.
Control the total amount you can wager (the sum of all bets placed) within a set period, regardless of wins or losses. This provides an additional layer of spending control on top of deposit and loss limits.
Set a maximum duration for each gaming session. When your session limit is reached, you will receive a notification and be given the option to end your session or acknowledge the alert to continue.
Receive periodic in-session notifications showing your elapsed play time, total amount wagered, and net result in BDT. These reminders help you stay grounded and make conscious decisions about continuing play.
Access a full, transparent log of your gaming activity — including all bets placed, games played, deposits, withdrawals, and bonus claims — so you can review your patterns at any time from your account dashboard.
How to activate these tools: Log in to your 64baji account and navigate to Account Settings → Responsible Gaming. All tools listed above are available from that page. If you experience any difficulty activating a protection tool, contact our support team at support@64baji.net and we will configure it for you immediately.
Deposit and Spending Limits
One of the most effective ways to maintain control over your gambling expenditure is to set a firm budget before you begin playing — and to stick to it. 64baji's deposit and spending limit tools are designed to support this discipline by placing hard, enforceable caps on how much money you can put into your account within a given period.
How deposit limits work: When you set a deposit limit, 64baji will block any deposit attempt that would cause your total deposits for the current period to exceed your chosen cap. For example, if you set a weekly deposit limit of ৳5,000, and you have already deposited ৳4,200 this week, any further deposit of more than ৳800 will be declined automatically — regardless of the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard).
Reducing a limit: Decreasing an existing deposit limit takes effect immediately with no cooling-off period. This reflects our commitment to making it as easy as possible for players to reduce their risk exposure at any time.
Increasing a limit: Increasing an existing deposit limit is subject to a mandatory cooling-off period of at least 24 hours before the higher limit becomes active. This delay is intentional — it gives you time to reconsider whether an increase is genuinely in your best interest, rather than a reaction to a session loss.
Removing a limit entirely: If you wish to remove a deposit limit that is currently in place, the same cooling-off period applies. You will be required to confirm your intention to remove the limit, and it will not take effect until the cooling-off window has elapsed.
Our recommendation: Before making your first deposit, take a moment to decide how much you are comfortable spending on gambling per month. Set a monthly deposit limit at or below that figure. Treat gambling expenditure like a leisure budget — similar to what you might set aside for dining out, sports events, or entertainment in Dhaka or Chittagong. Never gamble with money you cannot afford to lose, and never chase losses by increasing your deposit limit.
Self-Exclusion and Time-Out
If you feel that your gambling is becoming difficult to control, or if you simply want to take a break from the 64baji platform, self-exclusion and time-out tools give you the power to remove yourself from gaming temporarily or permanently.
Time-Out: A time-out is a short-term break from gambling on 64baji. You can choose a time-out period of 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, or 6 weeks. During a time-out, your account will be suspended — you will not be able to log in, place bets, or play games. Your account balance will remain intact and will be accessible again once the time-out period expires. Time-outs cannot be reversed or shortened once activated.
Self-Exclusion: Self-exclusion is a longer-term commitment to stop gambling. 64baji offers self-exclusion periods of 30 days, 3 months, 6 months, 1 year, 3 years, or permanent exclusion. A permanently excluded account cannot be reopened under any circumstances. For time-limited self-exclusion, the account remains closed for the full duration, after which you may contact our support team to request reactivation — a process that includes a mandatory 24-hour reflection period.
What happens during self-exclusion:
- You will not be able to log in to your 64baji account for the duration of the exclusion.
- All pending bets placed before exclusion was activated will be settled normally; winnings will be credited to your account balance.
- You may request withdrawal of your account balance at any time during exclusion by contacting our support team directly at support@64baji.net.
- Any active bonuses will be forfeited upon self-exclusion, in accordance with our Terms & Conditions.
- 64baji will suppress all marketing communications (email, SMS, push notifications) to your account for the duration of the exclusion period.
- Your account data will be retained in accordance with our Privacy Policy and applicable regulatory requirements.
Self-exclusion is irreversible during the active period. Once you activate a self-exclusion, it cannot be lifted or shortened before the end date — not even by contacting our support team. This is by design, to protect players from acting impulsively to reverse a decision made in their own best interest. If you are considering self-exclusion, please be sure of your decision before proceeding.
Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise — especially when you are the one experiencing it. Awareness of the warning signs is the first step toward taking positive action. Below are common indicators that gambling may be becoming a problem rather than a recreational activity.
Spending more money on gambling than you originally planned or can afford
Chasing losses — continuing to gamble after losing in order to win back money
Borrowing money, selling possessions, or using bill money to fund gambling
Feeling anxious, irritable, or restless when you are not gambling or when trying to stop
Lying to family members or friends about how much time or money you spend on gambling
Neglecting responsibilities at work, school, or home because of gambling
Using gambling as a way to escape problems, relieve stress, or manage difficult emotions
Feeling unable to stop gambling even when you want to or have decided to quit
Repeatedly making unsuccessful attempts to cut back or stop gambling
Thinking about gambling constantly, even when engaged in other activities
Jeopardising or damaging relationships, career, or education due to gambling
Experiencing guilt, shame, or regret after gambling sessions but continuing anyway
If you recognise any of these signs in your own behaviour — or in the behaviour of someone close to you — please take them seriously. Problem gambling is a recognised condition that responds well to early intervention and professional support. You do not need to wait until gambling has caused significant harm before seeking help. Reaching out early is always the right decision.
You are not alone: Problem gambling affects people from all walks of life and all income levels across Bangladesh and around the world. There is no shame in recognising that gambling has become a problem and seeking support. 64baji's support team will respond to all responsible gaming enquiries with full confidentiality and without judgment.
Self-Assessment Checklist
The following checklist is adapted from internationally recognised problem gambling screening tools. Answer each question honestly — your responses are entirely private and are not submitted to 64baji or any third party. This checklist is for your personal reflection only.
Consider the past 12 months when answering each question. If you answer "Yes" to several of these questions, we encourage you to use one of our player protection tools or to seek support from a professional counselling service.
Interpreting your answers: If you answered "Yes" to 1–2 questions, you may be at low risk but should remain aware of your gambling habits. If you answered "Yes" to 3–4 questions, you may be at moderate risk and should consider activating deposit or session limits on your 64baji account. If you answered "Yes" to 5 or more questions, we strongly recommend that you use our self-exclusion tool and consider reaching out to a professional support service. Contact 64baji support at support@64baji.net — we are here to help.
Support and Help Resources
If you believe that gambling is causing harm to you or someone you care about, professional help is available. Reaching out for support is a sign of strength, not weakness. The following resources are available to players in Bangladesh and internationally.
Our dedicated support team handles all responsible gaming requests — including self-exclusion, deposit limit changes, account restrictions, and general enquiries about gambling harm. Contact us at support@64baji.net with the subject line "Responsible Gaming". All communications are treated with strict confidentiality. We aim to respond within 24 hours.
If formal support feels like a big step, start by speaking honestly with a trusted family member or close friend about your gambling habits. Having an open conversation with someone who cares about you can be a powerful first step toward regaining control. You do not have to navigate this alone.
Problem gambling is closely linked to mental health conditions including anxiety, depression, and impulse control disorders. A qualified mental health professional — including psychiatrists and clinical psychologists available through hospitals in Dhaka, Chittagong, and other major cities — can provide evidence-based treatment and counselling for gambling-related harm.
Family members and close friends of individuals with gambling problems are also affected and may benefit from their own support. Speaking with a trusted community leader, religious advisor, or social worker can provide guidance and practical support for families dealing with the impact of problem gambling in Bangladesh.
Whether you want to activate a protection tool, request self-exclusion, ask a question about responsible gaming, or simply talk to someone about your gambling habits, our team is ready to help. All responsible gaming requests are handled promptly and with complete confidentiality. We do not judge — we support. Players aged 18 and above only. If you are under 18 and have accessed this platform, please close it immediately and speak with a trusted adult.
Use subject line "Responsible Gaming" for priority handling. Response within 24 hours. Available in English.
Play Responsibly at 64baji
Enjoy cricket betting, slots, and live casino games with full BDT support and local payment methods — always within your limits. Explore everything 64baji has to offer, and remember: gambling is entertainment, not a way to make money. For players aged 18 and above only.
18+ only. Please gamble responsibly. If gambling stops being fun, use our self-exclusion tools or contact support@64baji.net.